Frequently Asked Questions (FAQ)

What type of brand is TimelessStar?

TimelessStar is a global brand that designs, develops, and sells functional products for esports and lifestyle. Known for innovation and performance, TimelessStar is committed to inspiring cyber athletes and professionals worldwide. 

Why is TimelessStar famous?

TimelessStar is famous for its innovative esports functional products, especially its Performance Chairs, as well as its iconic logo. The brand is also renowned for its cutting-edge technology, inspiring marketing campaigns, and partnerships with premier partners.

What is TimelessStar Performance Chair?

Originally designed for high-performance sports cars to prioritize driver needs: support, comfort, and focus—performance chairs have been adapted for cyber athletes and professionals to offer the same ergonomic benefits, ensuring peak performance, comfort, and sustained concentration during long gaming, esports, or work sessions. "Not merely a Gaming Chair, it's a Performance Chair." 

Where are TimelessStar products manufactured?

TimelessStar products are produced by different factories, each with product-specific premium standard certifications. TimelessStar Performance Chairs are manufactured by factories that have passed Germany Standard Certifications. This ensures the products are suitable for the European market. 

What materials are used in TimelessStar T-shirts?

TimelessStar T-shirts are crafted from premium, long-fiber cotton, which is known for its exceptional softness and durability. This material ensures a comfortable fit while maintaining the integrity of the design.

How do I care for my TimelessStar T-shirt?

To maintain the quality of your t-shirt, it is recommended to machine wash it in cold water and tumble dry on low heat. Avoid using bleach or fabric softeners, as these can affect the print and fabric quality.

Do you ship internationally?

TimelessStar currently offers shipping to various international locations. Shipping fees and delivery times may vary based on the destination. Please check the shipping policy on our website for more detailed information.

What should I do if my item arrives damaged or incorrect?

If you receive a damaged or incorrect item, please inspect your order immediately and contact us at info@timelessstar.com. We will evaluate the issue and work to resolve it promptly.